On October 24, Apollo chief economist Torsten Slok published a note titled No Signs of AI Payoff Outside the Tech Sector(opens in a new tab). His charts show revenue per worker and profit margins rising at the seven largest tech companies and flat across the other 493 companies in the S&P 500. He sees no sign yet of AI lifting productivity growth, and he writes that mainstream companies are starting to treat token spending as a cost that weighs on margins, not a source of growth.
The evidence has limits, and they matter. Its two spending charts rest on data from Ramp, whose card and expense records cover Ramp's own business customers, not the whole economy, and the note gives no sample size for them. One shows the top 10% of firms accounting for 99.5% of model serving and inference spend. Aggregate data also lags. A gain from one claims or support deployment takes quarters to show up across 493 companies.
Even so, the reading for an enterprise AI budget owner is plain. Slok is not arguing that AI fails. He is arguing that its payoff is not yet visible in the two numbers a CFO and an investor watch: revenue per employee and margin. If your AI program reports hours saved, adoption rates and pilot counts but cannot point to either line, it sits in the same place as the S&P 493, and the token bill will be read as a cost.
The answer is to decide, before the next budget cycle, which line each funded deployment is meant to move, and to measure it at the business unit where the change can be seen. A support deployment should show cost per resolved case falling. A sales deployment should show revenue per rep rising. A deployment that cannot name its line should be paused, not expanded. That turns an argument about the whole economy into a short list of projects that either show up in the P&L or get cut.
Action items
Apollo's chief economist says the AI payoff has not reached corporate America outside tech. The question for every AI program is whether its own results would change his chart.
For the CAIO
Give every funded deployment one P&L line it must move, such as cost per case or revenue per rep, and report that line instead of hours saved.
For the CFO
Treat token spend like any other operating cost with a return target. Ask for the line each deployment moves, and pause the ones that cannot name it.
For the CISO
The Johns Hopkins Bayview notice shows what unapproved AI use costs. Pair any block with an approved tool, as Sweden's Government Offices did by keeping Copilot.
For General Counsel
Read Meta's commercial terms before October 30. They put the risk of its AI output on the customer, including work done by agencies on your behalf.
Researched and drafted by an automated workflow, then reviewed and edited by a human editor before publication. Every source is linked. See how we use AI here.
Also worth knowing
- ApolloNo Signs of AI Payoff Outside the Tech Sector(opens in a new tab)
Slok finds revenue per worker and margins flat outside the largest tech companies and says mainstream firms now see token spend as a cost center. Expect your CFO to ask which P&L line your AI program has moved.
- The Baltimore SunJohns Hopkins Bayview Medical Center alerts patients of data breach(opens in a new tab)
An employee entered patient health information into an unapproved public AI tool, and 3,182 patients are being notified. Unsanctioned AI use is now a breach notification cost, so fund an approved tool and data loss controls together.
- Yahoo NewsSweden's Government Offices Block ChatGPT and Claude, Keep Microsoft Copilot(opens in a new tab)
Sweden's Government Offices are blocking ChatGPT and Claude on staff computers, citing the lack of a formal contract, and keeping Copilot after raising its security settings. A block holds only when a sanctioned tool is already in place.
- CIOMeta's new commercial terms say if its AI makes a mistake, it will legally be the customer's fault(opens in a new tab)
From October 30, Meta's draft terms make business customers solely responsible for the risks of its AI features and their output, including work by agencies. Have counsel read them before AI tools run campaigns on your brand.
- NVIDIA ResearchNVIDIA Nemotron 3.5 Bolt E4B 4GB(opens in a new tab)
NVIDIA's new small model runs conversational agents with tool use and a 64k context in about 4GB of memory on RTX and Jetson devices. Test it for voice or kiosk agents that must run on device with no per token fees.